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Kidco Angle Mount Safeway Gate
Specifically designed for TOP OF STAIRS use, but can be used in hallways or as a room divider.
Directional stop prevents gate from swinging out over stairs
Hinge side hardware can be mounted on an angle
Heavy duty steel construction
|Average Customer Rating:
|| based on 111 reviews|
Average Customer Review:
( 111 customer reviews )
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Most Helpful Customer Reviews
27 of 28 found the following review helpful:
Great gate; LOUSY instructionsMar 08, 2012
By Amazon Customer
This seems to be a very sturdy gate. The bulk of the gate is lightweight steel bars; hinges and most connecting components are plastic, but I would prefer strong plastic to soft metal any day. Securely installed, we have no hesitation about leaving this gate installed at the top of a staircase. (We did have to fabricate an acceptable mounting surface on one side, since moulding on our wall prevented us from attaching this gate to an even vertical surface; this would have been necessary for just about any gate.) It is, in this sense, a good product.
That said: the instructions are awful.
This isn't a matter of poor translation; this is an American company and I was reading the English-language instructions. (The instruction book also includes French and Spanish, as I recall.) Language wasn't the problem.
- Diagrams, tucked away in an appendix at the end of the book, are tiny and difficult to interpret.
- The instructions attempt to describe certain tasks, but stop short of a full description, leaving the installer wondering what he's missing.
- Some of the instructions are simply wrong. (For example, there are two sets of screws + caps, each of which must be used at a different place on the gate. The instructions swap these, and it's up to the installer to figure that out.)
As a result, an installation task that should have taken 15-30 minutes (excluding the fabrication of a mounting surface) took 1-2 hours. If I had had less assembly experience, or if I had been distracted, I might never have successfully assembled it.
I'll also add that the wood screws included, while adequate, were made of softer metal than some similar screws I had laying around the house; my $30 power screwdriver began to strip the screwheads, so I removed the Kidco-included wood screws and replaced them with my own. The replacement screws worked very well. (I think my replacements were 2-inch flat-head steel wood screws.)
16 of 19 found the following review helpful:
Almost perfect gate, flawless customer serviceFeb 09, 2012
By Jason Moss
Great gate! I have two of these (black), one at the top and one at the bottom of a long straight stairway. The bottom one uses an extension. These gates were easy to install (mine are on angles, where wall and rail diverge), and are easy to use. The gates are extremely quiet, which is great, as the upper gate is near kids rooms. My four year old daughter can open these gates (took a little practice at first, and but she got it), and so can her grandmothers, with one hand. My only (slight) problem is that they don't latch on their own - one has to lift the entire gate slightly to get it to latch - but this is not a big deal, and like I said, I love the gates. I have two other (self-latching) gates from a different brand on an alternate stairway to the upstairs area, and they are extremely loud and clunky to the point that no one really uses them anymore.
KIDCO HAS FLAWLESS CUSTOMER SERVICE: The upper hinge cap did break once, when my daughter THREW open the gate in a hurry, but it was easy to replace. It would have been cheap to replace (only $1 each part, per the online PDF form), but when I called customer service, they replaced both hinges, the spring, and the top hinge cap FOR FREE, with NO SHIPPING. I was kind of shocked, I didn't even ask them to do that, they offered.
In short, these gates are great: good price, easy install, look nice, quiet, easy to use, cheap replacement parts, and excellent customer service. They don't latch on their own, but I don't even really notice that anymore (it's a good idea to double check those self-latching gates anyway!)
4.5 stars for product (-0.5 for no self latch)
5 stars for customer service, price, ease of install, etc.
5 stars overall
Would buy again and have recommended to friends and family.
13 of 15 found the following review helpful:
Looks great, very adaptableDec 09, 2012
By Michael J. Kolb
We ended up getting three of these gates for use at the top and bottom of our stairs, and at our kitchen door. We compared with other available gates and even purchased a different brand for the bottom of the stairs, but ended up switching back to this one because we found that it looked better and could be more easily adapted to our needs.
The package includes a paper template for measuring where to mount the hinge and latch pieces. The normal recommended mounting height is something like two inches off the floor, but we found experimentally that if we mounted it 4.5 inches off the floor, our cat can squeeze underneath but the baby can not.
The gate can be set to a particular width, and can be mounted so that it swings in either direction. The gate can be taken off the hinge if you want it temporarily out of the way. If you mount it at the top of a stairway, the safety recommendation is to make it swing away from the stairs. Just be aware that the latch pieces are made of molded plastic with some flexibility, so it is possible for an adult to force the gate to go the "wrong" way -- especially since there's no obvious indication of "push" or "pull".
The most straightforward installation is across a door frame. Wherever you need to mount into wood, drill pilot holes first. It's very important that the latch side of the gate lines up exactly against both wall-mounted pieces, or else it will be a hassle to use. If you live in an older home, be aware that your house may not be level or square -- so even if you measure meticulously things may still end up out of alignment! I would suggest that you first mount the two hinge pieces, then put the gate on, then mount the bottom latch, then check the alignment before finally mounting the top latch. That way you can be sure to have flawless one-handed operation.
For our upstairs installation, I mounted the hinge pieces onto a brick-backed wall using a masonry bit and plastic anchors. For the downstairs installation, our banister supports had a decorative design, so I needed to mount the upper hinge piece onto a 3/4" thick wooden block in order to make it plumb with the lower hinge piece. However, the corners of the gate are adjustable so this wasn't necessary on the latch side.
As others have noted, the instructions are terrible, and the parts diagram is just plain wrong for a number of the parts (F, G, L, M, E1, E2, D1, D2). The assembly diagrams are also way in the back, far away from the accompanying text. I found it a lot easier to photocopy the instructions so that I could lay it all out and not have to flip through pages to figure out what they meant.
Overall, my wife and I are pretty happy with how this child-proofing project turned out.
5 of 6 found the following review helpful:
Purchased and installed Three of this gate--great product, poor instructions!Jun 26, 2012
We purchased two of this gate for top and bottom of stairs and are very satisfied.
1. Instructions--difficult to understand and do not make sense. I found that using long screw (F) with long screw socket (M) and short screw (L) with short screw socket (G) worked best and looked like the screwheads "fit" the slotted grooves on the plastic pieces as intended. To reiterate: F+M and L+G. keep the box photos handy as you assemble--you'll likely mess up and have to take things apart and re-assemble. Read the directions, then give yourself plenty of time to work on it. see my photo about the screwy screws and screw sockets.
2. Once installed we love this gate and purchased a third to install in hallway between kitchen and mudroom/back door area.
3. Where I needed to install the gate over drywall, I first screwed a 1"x2"x3' (one inch thick) piece of pine wood to the wall on a stud with 2.5" wood screws to give a solid wood surface on which to install the gate hardware. prime and paint the wood piece to match the walls to make your wife extra happy with the installation :). The included wood screws are cheap as another review mentioned, but I did use them on the third gate and they worked fine.
4. Customer service: I lost part "S" while installing the third gate, so I called customer service and a nice guy hooked me up with a free replacement. I believe it was in the box, and I told him it was probably my fault. He said no charge anyway.
5. If you are "handy" at installing things like window blinds or assembling products/toys, etc. then you will be fine with the install of this gate. I highly recommend this gate!
2 of 2 found the following review helpful:
Works greatSep 01, 2013
By Russell Drumheller
The baluster I mounted the gate to had two flat sections that were too far apart to mount the hinges to, so I had to use a strip of wood mounted to the baluster to attach the hinges to. I will add a picture of what I did to explain better. It wouldn't have been necessary if the gate was taller, but you can't expect one design to cover all situations. I feel like this design is safer than a "pressure mount" version. Sure, I had to drill holes in my walls and baluster, but oh well.
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